Helping businesses reimagine business.
Marketing Solutions
Concentrix Spotlight
Our GenCTM marketing automation platform provides data-driven customer acquisition and retention across digital, social, print and mobile channels. Backed by our analytics and digital marketing services, we are sure to deliver clear business outcomes for you. We also support your loyalty and incentive programs, event administration, point of purchase, and targeted lifecycle messaging/reminders to your customers.
Utilize our tools and experienced digital team to monitor, optimize, and extend your digital presence. Transform your campaigns and communicate with your customers with our SEO/SEM services; including website audits, setup, and creative services (like custom videos, websites, and landing pages). We also create and manage pay-per-click campaigns, mobile apps, and mobile and social advertising.
Our creative approach is data-driven, and yet strategic and intuitive—the result of decades of high-ROI campaign design and direct marketing expertise. We also bring our keen understanding of customer engagement across different customer lifecycles. We provide end-to-end creative services to help drive your brand. This includes art direction, design, copywriting, and video, digital and print content production and processing. We also provide comprehensive project management and implementation services.
Our proprietary GenCTM marketing automation platform facilitates service reminders, sales and service prospecting, and on-demand, customized marketing campaigns through print and digital avenues for your dealers, distributors, and service partners. Also: end-to-end financing and insurance, sales, administration, order management, campaign development, creative services, field engineer coordination, technical support and inquiries, and analytics and reporting
Our PCI-compliant integrated GenCTM subscription, billing, and revenue management platform offers consumers the flexibility of selecting customized services, packages, and payment options to meet their needs, including subscriptions, upgrades, and pay-per-use pricing. It helps you with welcome/activations, accessories and add-ons, downloads, voice and data usage, mobile services—and more!
Our analysts work with clients to understand your business objectives and identify the right combination of analytical models to determine proactive solutions or corrective actions. We help clients better understand their customer behavior and to realize the best return on investment on their marketing spends and optimization, including in targeting and segmentation, campaign optimization, campaign scoring, Customer Lifetime Value, forecasting, and customer surveys.